Effective date: 6 September 2026 Last updated: 6 September 2026
School of Ecommerce (“SOE”, “we”, “us”, or “our”), operated by TK Store LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit https://soe.com.ng (the “Site”) or enrol in our programs.
By using the Site or enrolling in the School of Ecommerce, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
- Information you provide directly: your name, email address, phone/WhatsApp number, country/location, payment details, and any information you submit through forms, intake questionnaires, comments, or when you contact us.
- Payment information: when you enrol, payment is processed through third-party payment providers (such as Selar and our bank/payment processor). We do not store your full card details; these are handled by the payment provider.
- Information collected automatically: IP address, browser type, device information, pages visited, time spent on pages, and similar analytics data collected through cookies and similar technologies.
- Communications: records of your correspondence with us via email, WhatsApp, or other channels.
How We Use Your Information
We use your information to:
- Process your enrolment and grant you access to the program and materials;
- Deliver course content, bonuses, live sessions, and related communications;
- Respond to your enquiries and provide customer support;
- Send you updates, offers, and marketing communications (you may opt out at any time);
- Improve our Site, content, and services;
- Detect, prevent, and address fraud, abuse, or technical issues;
- Comply with legal obligations.
Legal Basis for Processing
We process your personal data on the basis of your consent, the performance of our contract with you (delivering the program you paid for), our legitimate business interests, and compliance with applicable law, in line with the Nigeria Data Protection Act 2023.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate (payment processors, email/hosting platforms, analytics tools, course-delivery platforms);
- Instructors and facilitators delivering the program, where necessary;
- Legal and regulatory authorities, where required by law or to protect our rights.
These parties are only permitted to use your data for the purposes we specify.
Cookies
Our Site uses cookies and similar technologies to improve your experience and analyse traffic. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly without them.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data (subject to legal limits);
- Object to or restrict certain processing;
- Withdraw consent at any time;
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
To exercise any of these rights, contact us at support@soe.com.ng.
Third-Party Links
Our Site may contain links to third-party websites (such as payment pages or video hosts). We are not responsible for the privacy practices of those sites; please review their policies.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from children under 18. If you believe a minor has provided us data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted on this page with a revised “Last updated” date.
Contact Us
Email: support@soe.com.ng